Pareto Insight Deepens Your Relationships with Customers by Making Them Feel Heard and Understood
This unique Voice of Customer experience will have you and your customer excited about the future.
The Pareto Insight process exists to help you discover what your customers find most important. We take the guesswork out of understanding what your customers value and how much they value it, providing you with a clear roadmap for growth and opportunity.
We train and license you on the Pareto Insight process for use with your customers. We get you up and running fast! In-person and Virtual!
Find out more or set up a demo
How We Deliver a Results-Driven Discovery Process
Through a powerful, 60 minute, guided conversation, the Pareto Insight process provides your business with a roadmap for success, empowering you to share valuable insights with your customer about their own decision-making process.
During this engaging process customers will:
Rate how important each of the Customer Value Driver statements are to their business
Rate their satisfaction with each Customer Value Driver statement in their present situation
Validate their rankings by investing money on the Customer Value Driver statements they most want to improve
While your customers talk through their rating decisions, trained observers capture details, providing you with deep insight into what your customer values most and why.
Pareto Insight offers two ways to integrate this process into any business
Virtual
In-Person
“Simply put - Tom England’s Pareto Insight event fundamentally transformed our business.”
David Brugh, President Meridian Bird Removal
