“Simply put - Tom England's Pareto Insight event fundamentally transformed our business. I was skeptical in the beginning about our tenuous relationship with a very large customer.  I felt like our situation was different, nearly hopeless!  To my amazement, the Pareto Insight process catapulted us from a small regional vendor to a nation-wide partner with amazing swiftness.  Anyone struggling with having customers and prospects truly seeing them as a valued partner should definitely engage Tom England and give his Pareto Insight experience a try.” 

David Brugh, Owner Meridian Bird Removal LLC

“The interesting part of the Pareto Insight process is we learned that what we thought was the simplest service we provided - that we never marketed to any potential customer - was the most important item to them and that no other vendor offered this service. Knowledge is power!! I highly recommend organizations to invest the time and money to truly understand what is important to their customer through the Pareto Insight process and get out of the rat race of offering low-cost services!!!”

Adam Wright, President, EMI Imaging

“The Pareto Insight process is an incredibly valuable tool to collect Voice of the Customer. We discovered customers eagerly engage to provide insightful, informative and innovative ideas. VOC data is collected quickly and prioritized accurately. We leveraged the information to improve Product Development, Customer Service and Operational Excellence. Great, invaluable Tool!”

GM, Oil & Gas Equipment Supplier, Houston TX