Upgrade Your Customer Discovery Process
Pareto Insight offers two ways to facilitate this exciting Customer Discovery process.
Use the results from each Pareto Insight event to guide your marketing communications and product/service development toward the highest value for your customers, optimizing your investment in people and capital. Both qualitative and quantitative data are generated via the Pareto Insight process.
Virtual
The Pareto Insight Process built for the virtual world. This option is great for companies with customers around the globe. Use this method when statistically significant data is needed for strategy planning.
Engage in three virtual training sessions, then a final Pareto Insight event between you and your customer
Connect from anywhere in the world using Zoom, Teams, or any other video conferencing option
Customer Value Drivers for a specific market
Access customer insights organized and shared in digital form
Cost effective method to reach more customers in varied locations
Receive periodic Pareto Insight process updates
Follow-up post-event support
In-Person
The original program for companies to incorporate Pareto Insight into their overall Voice of Customer/Customer Discovery process. Use this method for your top 10 existing customers and prospects. These customers and prospects deserve your in-person attention to understand their business decision-making pareto.
Licensure with a lifetime ability to lead Pareto Insight workshops for your organization
Training in person at your facility
Support facilitating your first customer event
Coaching and tools provided to prepare for Pareto Insight events, including complete training documentation, templates, and checklists
Receive Pareto Insight mobile kit
Receive periodic Pareto Insight process updates
Follow-up post-event support
Find out more or set up a demo
Pareto Insight’s Virtual Setting is a Customer Discovery Process That Connects You Anywhere
The Pareto Insight team has adapted their customer discovery process to Mentimeter. They are excited to offer and facilitate this 4 step process that will close the distance between you and your customer.
During the preparation for a Pareto Insight virtual event, you will develop a list of Customer Value Driver statements to be evaluated by your customer. While conducting the 60 minute event, Pareto Insight will be working behind the scenes to produce graphics, a Pareto chart, that quantifies your Voice of Customer findings.
Connect With Your Customer Over Zoom and Others
Using virtual conferencing software allows you to connect to customers around the world with reliability.
Designed for Mentimeter Presentation Software
With Pareto Insight and Mentimeter’s easy-to-use interface, your customer will feel heard.
Actionable Results, Instantly
The virtual Pareto insight process will give you insight into your customer’s decision-making process and strengthen your relationship.
Set up a demo now!
Pareto Insight’s In Person Process Ensures Your Customer Feels Heard and Understood
Customers evaluate the Customer Value Driver statements, discussing their individual ratings in terms of importance to their business and satisfaction with their present solution. To validate their ratings, your customer is given money to invest where they would like to improve a Customer Value Driver statement.
At the end of the 60 minute event, the 3D Pareto is presented to the customer. The 3D Pareto quantifies how your customers feel about each Customer Value Driver statement in terms of satisfaction and potential for growth. This Pareto provides a roadmap to success for your company AND decision-making insight to your customer.
The Pareto Insight Mobile Kit
Includes Pareto Pentagon, Pareto, and Accessories with a carrying case for transportation to your customer’s site.
The Pareto Pentagon
The Pareto Pentagon provides an engaging focus for your customer’s participants.
The 3D Pareto
A 3D visual of the Pareto Pentagon data indicating how your customer will make a business decision.
